Uplift your corporate consciousness and transform your business.
We support the growth of organizations by teaching specific tools to implement Unitive Business principles to create a positive culture shift, enhance productivity and engagement, reduce turnover and reach new heights in creativity.
Together, we will design an individualized plan that is unique to the needs of your business and help you implement strategies to create lasting, positive change.
$300 billion is lost each year as a result of unresolved conflict.
This reflects approximately the equivalent of losing 385 million days each year in the U.S. More than 25 percent of employees said that avoiding conflict led to sickness or absence from work and nearly 10 percent reported that workplace conflict led to project failure, according to an American Psychological Association study. More than one-third said that conflict resulted in someone leaving the company, either through firing or quitting.
Here are other ways mismanaged conflict can cost you:
- Replacing an employee will cost you 150 to 200 percent more than that employee's salary and benefits,
- Costly litigation that is not seen coming until pre-litigation discussions ensue,
- Psychological impact, creating challenges for employees to think clearly and stay focused,
- Employee decline through physical and psychological illness from stress, and
- Workplace violence.
Conflict management offers rich opportunities to create:
- Enhanced productivity and a synergistic workplace,
- Staff engagement and strengthened relationships,
- Job satisfaction and improved retention,
- A solid values system to operate from,
- A culture that increases personal accountability and shared responsibility,
- An increase in self-confidence and trust among employees,
- Opportunities for finding creative solutions that did not previously exist, and
- Mutually-beneficial action that serves everyone involved.
We are socialized to avoid conflict. We're taught, "It's not personal, it's just business."
The traditional business model encourages conflict avoidance through creating more rules to solve problems, sweeping resentments under the rug, getting over it and moving on. More rules serve as a Band-Aid to resolve symptoms of a larger problem. Although it seems like a counter-intuitive statement, I'll share this: We also avoid conflict through lawsuits - by going to court and having lawyers fight it out. This way, we never have to come together and resolve our own problems. This may seem to work fine on the surface, but unless the core issue surrounding the conflict is resolved, another seemingly unrelated conflict will surface, and more will continue surfacing, until the core issue is addressed once and for all. And by the way, It's always personal.
Conflict Management Services
We can create a comprehensive plan that is unique to your business needs. We offer Unitive Business Model training, strategies and implementation through:
- Conflict resolution and negotiation,
- Abilities and personality testing,
- Team building,
- Change management,
- Leadership development,
- Process development and integration, and
- Communications design and development.
The Unitive Business Model
The Unitive Business Model (UBM) is a systems approach to business that leads to mutually-beneficial action – for shareholders and the greater good. It provides a process for system change that achieves unity, inclusion, innovation and engagement, which all lead to higher profit.
The path of least resistance to achieving positive outcomes for your business is learning how to manage conflict. We have been socialized to avoid conflict, but no matter how hard we try to contain it, more (seemingly unrelated) conflict bubbles up to the surface repeatedly until the core issue has been resolved.
It doesn't matter how much we try to make the conflict impersonal, or how many rules we enforce to dissolve it. The more we try to push it back down, the stronger of a force it becomes.
In order to get a clear picture of why businesses ended up operating this way, it is important to understand the current system, how it functions and why it exists.
The current system
According to the Unitive Business theory, developed by Sylvia Clute, president of the Alliance for Unitive Justice, the roots of today’s business model are found in Adam Smith’s book, The Wealth of Nations. Published in 1776, the same year as the American Declaration of Independence was signed, it became a guide for business development for centuries. The guiding theory that rational self-interest in a free market economy leads to general economic well-being. This self-interest theory has not achieved general well-being, in fact, it has led to entrenched economic disparity and inequality.
In testimony before Congress by Alan Greenspan, former chair of the Federal Reserve, after the Great Recession of 2008-2009, he said, “This meltdown is not just a financial event, but also a cultural one. It’s a big, whopping reminder that the human mind is continually trying to perceive things that aren’t true, and not perceiving them takes enormous effort.”
It also comes at a great cost.
A new theory
To date, our experience has predominately been with the profit-before-people business system. The structures that support this system are mutually supportive but it fails to achieve outcomes that are mutually-beneficial or even desired outcomes related to financial goals. The UBM answers many of the pressing needs of our time.
The theory achieves equitable results because instead of embracing rational calculation and self-interest, it embraces values, dignity of personhood, individual responsibility to others, transparency and interdependence on the basis of shared humanity.
This theory derived from unitive justice and education theories that have been proven over the last decade, with a 100 percent success rate.
It provides a guide for transitioning from the current business model of profit before people to the model that supports services and products based on the values of integrity, trust, honesty, courage and generosity. This way of approaching business is supported by seven integral principles.
The seven principles
1. From Rules to Values
2. From Hierarchy to Inclusion
3. From Self-Interest to Community
4. From Opposition to Synergy
5. From Control to Co-creativity
6. From Judgment to Insight
7. From Episode to Context
Implementing these principles
UBM workshops are tailored to the needs of each organization and are offered at three levels.
Level One: A three-hour workshop designed for leadership, that offers a broad overview of the theory of Unitive Business and teaches how and why adopting this model is a crucial step in the right direction to achieving positive system change, which can support a smooth-running business, increased innovation and engaged employees – resulting in higher profit.
Level Two: A 16-hour workshop designed for middle management, that offers a deeper understanding of the Unitive Business theory. You will learn the theory behind the model, how to establish and uphold team values and also understand the needs of staff who may become trained facilitators of this model, and how to support them and the organization.
Level Three: A 40-hour intensive workshop designed for staff who would like to become a conflict resolution facilitator for their organizations. This workshop provides a profound understanding of system change, how to resolve conflicts using the Unitive Circle process, how to work within an organization as a facilitator and much more.
*Consulting support is available to workshop participants.
To inquire about scheduling a workshop for your organization, email: firstname.lastname@example.org.
This model was created based on the proven success of the Unitive Principles created by the Alliance for Unitive Justice, for use in the justice and education systems.